END USER SUPPORT

In today’s hyper-connected world, organisations are challenged in more ways than ever to stay ahead of the curve. This comprehensive service is designed to fit your unique needs without disrupting productivity or workflow. With our end-to-end solutions, is sure to help your organisation succeed.

CLOUD COMPUTING

Our IT solutions carve the path for organizations to modernize infrastructure and optimize workflow like never before. This service provides a wide variety of technological capabilities to boost efficiencies, enhance security and allow infinite scalability for future growth. With this resource and our expertise, we’ll help maximize your organization’s productivity.

Dev System

We do web development of custom applications, from initial user experience and interface design to final production and user testing. Technophile Fura applies SEO to gain maximum exposure on Google search results. Attracting more visitors to your site and get more leads and customers. My websites are built and optimised to be suitable for a desktop, tablet and mobile phone.

Information Security

Viruses, Trojan, Malware, Adware and Spyware can cause poor performance or even hijack your computer and personal information. Technophile-Fura can help you identify and remove these unwanted software either by coming to your physical location or you visiting our site In the event of operating system failure due to software errors or bad programs, a system restore may be required.

Web development services

Web planning

Web planning is the process of choosing among competing opportunities for communication so that you can set overall goals for a web. You'll need to define your web's intended audience, formulate a statement of your web's purpose, and objective, and gather and maintain domain information to support your web

Responsive websites

Responsive Web Design is about using HTML and CSS to automatically resize, hide, shrink, or enlarge, a website, to make it look good on all devices (desktops, tablets, and phones)

Clean and secured sites

Look at the URL of the website. If it begins with “https” instead of “http” it means the site is secured using an SSL Certificate (the s stands for secure). SSL Certificates secure all of your data as it is passed from your browser to the website's server

Custom emails

Tired of having a boring, generic email address?
You can take advantage of your domain by creating custom email addresses using your domain name. For example : admin@technophilefura.co.za

Search Engine Optimisation

Search engine optimization (SEO) is the process of affecting the online visibility of a website or a web page in a web search engine's unpaid results—often referred to as "natural", "organic", or "earned" results.

Google my business

Your listing appears right when people are searching for your business or businesses like yours on Google Search or Maps. Google My Business makes it easy to create and update your listing – so you can stand out, and bring customers in.

remain responsive across devices

We build websites to be  simple and easy to navigate. That will make both mobile user’s experience enjoyable while also simplifying the experience for computer users.

social media marketing

We can help you identify your target audiences, connect with those people who like your products or services, and keep them engaged. Our experts specialise in social media to help you improve traffic to your blog and and improve SEO by :   Publishing Relevant Content, Updating Your Content Regularly…

Hardware, Network and Software Support

Arise and attendance of an Issue

An incident or problem is reported by our client or our End Point Management Systems. The issue is recorded in a ticket and assigned to a Technical Engineer for inspection

Diagnosis

Our Technical Engineer inspects the reported issue with the user's assistance to recreate the issue and discover the cause.

Resolution

Once the cause of the issue has been identified, a solution is created and implemented to the client's satisfaction.

Review and Maintenance

The issue is reviewed and checked for potential additional issues. If addition issues are found they are diagnosed and resolved.

General Maintenance, Repairs and upgrades, Laptop Screen / Keyboard replacements, Laptop fan / overheating repairs, Virus / Malware / adware / trojans / rootkits & ransomware removal.

Networking and hotspots, ADSL installation & router configuration, WiFi & Hotspot installations, WiFi range extender setup, Firewall installation, Network troubleshooting, file sharing & Network Security.